Are you looking for a remote job opportunity in Germany that offers visa sponsorship and a flexible work environment?
You’re in the right place. With the rise of digital transformation, AI-powered customer support, and global hiring practices, many top German companies are offering remote chat support agent roles—and yes, some even provide visa sponsorship for international candidates.
In this article, we’ll explore the best companies in Germany actively hiring remote chat agents in 2025, along with their visa policies, salary expectations, and how to apply.
Why Remote Chat Agent Jobs Are in Demand in Germany
Germany is known for its strong economy, technology sector, and international workforce. As businesses scale digitally, chat support agents play a critical role in maintaining customer satisfaction. These roles are in high demand across industries like:
- FinTech
- E-commerce
- SaaS (Software as a Service)
- Travel and Hospitality
- Healthcare Tech
With the integration of AI chatbots, live chat tools, and CRM platforms, companies now require skilled human agents to manage complex queries, maintain brand tone, and deliver exceptional customer experiences.
Benefits of Working as a Remote Chat Agent in Germany
- Competitive Salaries (Average: €2,500 – €4,000/month)
- Flexible Work Hours
- Work-from-Anywhere Options
- Visa Sponsorship & Relocation Packages
- Health and Social Benefits
- Career Growth in Customer Success and Operations
Top German Companies Hiring Remote Chat Agents With Visa Sponsorship in 2025
Let’s dive into the list of leading companies offering remote chat support jobs with visa assistance in 2025.
1. Zalando SE
Industry: E-commerce
Headquarters: Berlin
Visa Sponsorship: Yes
Remote Work: Fully Remote Available
Zalando, one of Europe’s largest online fashion retailers, is hiring remote customer experience agents fluent in English and other European languages.
They provide full visa sponsorship, a relocation bonus, and equipment setup assistance.
Salary Range: €2,800/month – €3,500/month
Bonus: Performance-based incentives
Apply at: careers.zalando.com
2. Personio
Industry: HR Tech / SaaS
Headquarters: Munich
Visa Sponsorship: Yes
Remote Work: Hybrid & Remote Roles
Personio is a fast-growing HR software company. They are offering Customer Support Chat Specialist roles and actively sponsor tech visas through Germany’s Blue Card system.
Benefits:
- Visa and legal assistance
- €1,000 remote work allowance
- Annual learning budget
3. Delivery Hero
Industry: FoodTech
Headquarters: Berlin
Visa Sponsorship: Yes
Remote Work: Remote-first Company
Delivery Hero operates in over 50 countries, and their customer care team is consistently expanding. They offer chat support positions for English-speaking and multilingual agents.
What’s Included:
- Full visa sponsorship
- Laptop and tech gear provided
- Remote onboarding
Salary: Up to €3,800/month
Apply via: careers.deliveryhero.com
4. N26
Industry: FinTech / Digital Banking
Headquarters: Berlin
Visa Sponsorship: Yes
Remote Work: Remote & Hybrid Options
N26 is a fully digital bank with a strong emphasis on customer service. Roles such as Live Chat Agent or Account Support Specialist are open to international applicants with visa support.
Perks:
- Visa + relocation support
- Remote-first culture
- Multicultural team
5. Omio
Industry: TravelTech
Headquarters: Berlin
Visa Sponsorship: Yes
Remote Work: Available Across Time Zones
Omio connects travelers with transport options across Europe. Their remote chat agent roles involve handling travel booking issues, refund requests, and multilingual support.
Visa Sponsorship: Applies for candidates with 1+ year customer support experience
Salary: €2,500 – €3,200/month
Relocation Support: Optional
How to Qualify for Remote Chat Agent Jobs in Germany
To increase your chances of landing a visa-sponsored remote job as a chat agent in Germany, make sure you meet the following requirements:
Essential Skills
- Excellent written communication (English or German)
- Familiarity with customer support tools (Zendesk, Intercom, LiveChat)
- Basic tech troubleshooting
- Typing speed of 40+ WPM
- Understanding of CRM systems
Preferred Qualifications
- 1+ years of remote customer service experience
- Fluency in additional languages (Spanish, French, Italian, etc.)
- EU work permit or eligibility for a German Work Visa (Blue Card)
High-Paying Visa Sponsorship Niches to Mention in Your Resume
- Remote customer service specialist
- Chat support representative
- Customer success associate
- Visa sponsorship job seeker
- Work-from-home support agent
Where to Find These Jobs
Here are platforms that frequently list remote chat agent jobs with visa sponsorship in Germany:
- LinkedIn Jobs (filter: “Remote”, “Visa Sponsorship”)
- Glassdoor Germany
- AngelList Talent
- We Work Remotely
- RemoteOK
- Relocate.me (specifically for visa jobs)
Tips to Get Hired Faster
- Tailor Your Resume to each job using industry-specific keywords.
- Get Certified in customer service tools like Zendesk, HubSpot, or Salesforce.
- Prepare for Asynchronous Interviews, often used in remote hiring.
- Mention Your Time Zone and availability clearly.
- Highlight Remote Experience and self-discipline.
Final Thoughts
As the world continues to embrace remote work, Germany remains at the forefront of offering global job opportunities with visa sponsorship.
Whether you’re a digital nomad or someone looking to relocate for a better future, these remote chat agent roles can be your gateway to a high-paying, stable, and international career.
With companies like Zalando, Delivery Hero, N26, and Personio offering competitive salaries, flexible work environments, and visa assistance, 2025 is the perfect year to make your move into the global remote workforce.
Ready to apply?
Start by updating your resume, exploring company career pages, and applying through trusted job platforms.
Frequently Asked Questions (FAQs)
Q: Do I need to speak German for these jobs?
A: Not always. Many companies hire English-speaking agents, but multilingual skills are a bonus.
Q: What type of visa do these companies sponsor?
A: Most offer support for the German Blue Card, Skilled Worker Visa, or Job Seeker Visa.
Q: Can I work from my home country?
A: Yes, many remote chat roles are fully remote and open to international workers.